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Have you ever dreamed about having your own business? Would you like to be an entrepreneur? Or would you like the ability to set up an office for your corporation. Well, in the first chapters we will begin by showing you how to purchase a computer. You will know exactly what to look for when you enter the world of digital machines. For the advanced students, we will show you how to build a computer from scratch. All of these skills are comprise the initial stage in becoming a successful network engineer.

In the second half of the text book we will effectively show you how to connect to the Internet. This is the second stage in becoming a successful network engineer. These chapters will help your business out in the long run, since many people use the Internet for their handing information flow. We will show you how to get on the Internet, whether you are using wireless adapters or if you're going to connect using hard wired cables. Network settings will be the key step in building a successful network.

In the last chapters we will discuss the most "over-looked" item in many businesses. There are businesses that never prepare for a disaster to occur. What would happen if an employee were to visit another organization's website and moments later a thousand pages saved on their computer were deleted due to a virus? Where does your company go from here? What would you do if you did not have a backup copy stored on another computer or on a backup server? Well, in the final chapters we will show you how to backup your data files using FTP and saving your work to a different location.


Get multiple ladder safety certificates from the American Ladder Institute

Step 1: Go to

Step 2: Press the New User button

Step 3: Input your first name, last name, street address, city, state (province), zip (postal code), and country. Company (organization), position and industry are optional.

Step 4: On the next page, enter and confirm your email address. Also, input and confirm your password. Check the "I agree to the terms of use" for the American Ladder Institute's Ladder Safety Training website. Push the Complete Registration button.

Step 5: Open your email and activate your ladder safety training account.

Step 6: Go to and key in your email address and password.

Step 7: Select the Stepladder Training Module and read the overview.

Step 8: Take the pretest.

Step 9: Since you probably did not score 100%, watch the training

Step 10: Take the test and score 100%. Print the certificate twice. Once for your own records and once for your personnel file at work.

Step 11: Repeat steps 7 through 10 for the Single and Extension Ladder Safety.

Step 12: Repeat steps 7 through 10 for the Articulated Ladder Safety.

Logout of the website when finished

Prefix: Title page
Ch 1: Help Desk Introduction
Software Applications Exercise
LAN Technician Checklist (for above exercise)
Software Categories Review
Online Quiz: Software Categories
Job Description Template
Customer Service Skills Review
Online Quiz: Customer Service Skills
Technical Writing Review
Online Quiz: Technical Writing
Troubleshooting Exercise
Troubleshooting Review
Online Quiz: Troubleshooting
FAQ Review
Online Quiz: FAQs
Service Desk Review
Online Quiz: Service Desk
Practice Midterm Examination (printable)
Online Test: Midterm A
Online Test: Midterm B
Online Test: Midterm C
Online Test: Midterm D
Help Desk Contest
Running a Help Desk Review
Online Quiz: Running a Help Desk
Method to Select a Computer Software
Planning and Implementing a Computer System Upgrade
Online Quiz: Computer System Upgrade
Practice Final Examination (printable)
Online Test: Final A
Online Test: Final B
Online Test: Final C
Online Test: Final D

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